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How Made-to-Order Shopping Works at GoatFrame

Found a design that feels like you? Here is what happens after you order from GoatFrame, from production to delivery.

Your order starts the process

Many items in our collection are made to order. After you place your order, the product is prepared for production rather than picked from a shelf of finished designs. Product options, materials and availability can vary, so check the individual listing before ordering.

Production and delivery are separate

Our current shipping policy lists an estimated production time of 1–2 business days, followed by an estimated 3–5 business days in transit within the United States. During peak holiday periods, transit may take longer. These are estimates, not guaranteed delivery dates; allow extra time when a gift is needed by a particular date.

Before you check out

Review the product details, size chart, selected color and shipping address. Shipping charges and available options appear at checkout. We currently ship within the United States.

Need a hand?

If something is damaged, incorrect or not quite right, contact contact@goatframe.store with your order number and a description of the issue. Photos can help us review a damaged or incorrect item. See our return and refund policy for the details.

Explore the GoatFrame collection or read our frequently asked questions before you shop.

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